Terms and conditions

General Terms and Conditions

Sevenoaks Business Hub is owned and managed by Sevenoaks Town Council which hosts the Hub on the Council offices site at Bradbourne Vale Road.

All facilities are offered subject to availability.

Hot desking

This works on a” clear desk” basis and hirers must remove their equipment and paperwork at the end of each hire period. They will also be required to make sure the desk used is left completely clean.

Private office pods

These are lockable and equipment and paperwork can be left when not in use.

Meeting room

The room is available on a first come first served basis and needs to be pre-booked through the system. Users that have hired an office pod are entitled to 2 hours free meeting room use per month. Users are required to make sure it is left in a clean and tidy condition. A coffee machine and cups are available. If additional catering is required, that can be supplied on a charged basis.

Cancellation

Cancellations of a hot desk made less than 48 hours before a booking is due to commence, will not attract a refund. In the case of the Meeting room, a refund will not be made if the cancellation is less than seven full days before the booking is due to commence.

Telephone

There are no telephones or lines available for hirers. Hirers are asked to show respect to other hirers when using mobiles.

Kitchen

Facilities include a microwave, kettle, fridge, and freezer. Users must ensure that the room, equipment, and all cutlery & crockery is always left completely clean, tidy, dried and put away after use. There is a dishwasher in the small kitchen adjoining Office Pod 5.

Showers

Showers must be left in the condition they are found in. Towels are not supplied. Owners must not leave towels, toiletries, or clothing on site.

Car and cycle parking

Subject to availability un-reserved free car and cycle parking is on site. One trade vehicle per hirer, up to the size of a Transit van, is permitted. Car parking is only available when using the Business Hub. An EV charging point is available on site.

Access

Pod hirers and those booking a monthly hot desk package can be provided with a programmed fob to gain access to The Hub. The fob is the property of Sevenoaks Town Council and is to be returned to the Town Council office at the end of the hire period. The fob will be subject to a deposit of £10.

Security

The last person leaving the building at night is responsible for making sure all windows and blinds are closed, all lights are switched off and the alarm set - please ask for details if you intend to work late.

Access in the case of Emergency

In the event of an emergency of any kind the Council retains the right to gain access to any part of the Business Hub without giving prior notice to a hirer or hirers. If, for any reason the Hub has to be closed as a result of the emergency then the Council will, as soon as possible, do its best to advise the then current hirers of the situation. If the Hub should be closed due to an emergency then the Council will do its best to provide short term alternative accommodation or arrange a refund as appropriate.

User

The Council has the right to refuse to hire any or all of the facilities of The Hub to any potential hirer if in its unfettered opinion the prospective hirer or their business are not suitable users. It is against the terms and conditions to re-let the desk space to another person.

Children

Children under 16 are not permitted.

Pets

No pets are permitted – service animals only.

Behaviour

In the unlikely event that a member causes a nuisance or distress to any other user of The Business Hub then subject to a fair hearing, their hire is likely to be terminated with immediate effect and without reimbursement of any of the hire charge if the complaint is upheld. No smoking or vaping is permitted in The Business Hub or within 2m perimeter of any buildings on the site. Eating at desks is not permitted.

Liability

Sevenoaks Town Council does not accept any liability for the equipment, paperwork, vehicles, or other possessions of the hirers. Similarly, no liability is admitted for consequential loss should any event happen which renders the Hub or any of its facilities un-useable.

Regulations

The Council will require hirers to accord with any Regulations which are put into place for the good management of The Business Hub including all current health & safety legislation.

Annual review of charges

All hire charges will be reviewed and come into effect annually from 1st April.

Review of Terms & Conditions

Hub hirers accept that the Terms & Conditions might be updated from time to time and at all times will accept and accord with the latest version issued.

Permanence

For the benefit of clarity hirers are to be aware that they have no security of tenure.